How to Audit Your Cleaning Company (Without Being a Cleaning Expert)

You shouldn’t need a clipboard or a microscope to know whether your cleaning company is doing its job. But if you’ve noticed dusty vents, streaked floors, or inconsistent service reports, it might be time to take a closer look.

The good news? You don’t need to be a cleaning professional to audit your janitorial provider. Here’s how to assess performance, spot red flags, and ensure your business gets the quality it’s paying for—with help from New Braunfels Janitorial.

Why Auditing Your Cleaning Service Matters

Your facility’s cleanliness affects more than appearances—it impacts employee health, customer confidence, and even your reputation. A good cleaning partner should deliver consistent results, clear communication, and documented accountability.

At New Braunfels Janitorial, we encourage clients to evaluate us regularly because transparency builds trust—and trust builds long-term partnerships.

Step 1: Start with Visibility

Walk through your facility after cleaning hours or before opening. Look for telltale signs of corner-cutting:

• Dust buildup on vents or light fixtures

• Overflowing trash bins or sticky floors

• Smudged glass doors or neglected restrooms If these issues appear regularly, your cleaning provider may be rushing or skipping tasks.

New Braunfels Janitorial provides detailed cleaning checklists so you’ll always know exactly what’s been completed—no guessing required.

Step 2: Review Communication and Documentation

A professional janitorial company should provide clear communication and proof of service, including:

• Service logs or digital check-ins

• Inspection reports

• Notes on issues found or supplies restocked

If you rarely hear from your cleaning provider except at invoice time, that’s a red flag. At New Braunfels Janitorial, we keep clients updated with simple, easy-to-read summaries after every service.

Step 3: Ask About Training and Supervision

Reliable results come from trained staff and consistent oversight. Ask your provider:

• Do you train employees in disinfecting, safety, and chemical use?

• Who supervises cleaning quality?

• How are issues corrected?

New Braunfels Janitorial invests in ongoing staff training and uses a structured quality control system. Every cleaner has a direct supervisor and accountability built into every shift.

Step 4: Evaluate Consistency

Consistency separates good cleaning from great cleaning. If your space looks spotless one day and rushed the next, it’s time for a performance review.

Our clients in commercial cleaning New Braunfels trust us because we schedule the same teams for familiar buildings—ensuring consistent care and predictable quality.

Step 5: Consider the Partnership, Not Just the Price

It’s tempting to choose the cheapest quote, but lower prices can mean cut corners, underpaid staff, and poor retention. A quality janitorial partner focuses on long-term value—clean, healthy spaces that reflect well on your business.

New Braunfels Janitorial combines fair pricing with unmatched service transparency. You’ll know exactly what you’re paying for and why.

People Also Asked

What’s a simple way to check if cleaning is being done properly? 

Walk through high-traffic areas (like restrooms and breakrooms) during the day. Clean facilities should still look fresh hours after service.

How often should cleaning performance be reviewed?

 Quarterly reviews are best. They allow adjustments for seasonal needs, staff changes, and occupancy shifts.

What should I do if I’m not happy with my cleaning company?

 Start by communicating your concerns. If issues continue, request documentation. If they can’t provide it, consider switching providers.

What sets New Braunfels Janitorial apart from other cleaning companies?

 We offer transparent reporting, responsive communication, and trained teams dedicated to consistent results.

Take Control of Your Cleaning Standards

You don’t have to be a cleaning expert to know your facility deserves better. With New Braunfels Janitorial, you’ll always have visibility, accountability, and consistent results you can see.

📞 Contact New Braunfels Janitorial today for a free walkthrough and quality audit checklist—no obligation, just clarity.